Privacy policy

WEBSITE DISCLAIMER

Last updated: 30 July 2026

Rossendale Trades Hub Ltd ("Rossendale Trades Hub", "we", "us", "our") operates this website as an online platform that connects customers with independent local businesses, tradespeople and service providers.

By accessing or using this website, you acknowledge and agree to the terms of this Disclaimer.

Independent Businesses

All businesses listed on Rossendale Trades Hub operate independently and are not employees, agents, partners, representatives or subcontractors of Rossendale Trades Hub Ltd.

Any quotation, contract, agreement or arrangement for goods or services is made solely between the customer and the business providing those services.

Rossendale Trades Hub is not a party to any agreement between customers and listed businesses.

Business Verification

Rossendale Trades Hub operates a business verification process designed to help improve confidence in the information provided by businesses listed on the platform.

Verification may include, where appropriate:

  • Identity verification

  • Company or business information checks

  • Public liability insurance verification (where applicable)

  • Relevant trade registrations or qualifications

  • Business verification checks carried out using trusted third-party providers

  • Information obtained from publicly available sources

The verification process carried out may vary depending on the type of business and the information available.

Verification is intended solely to help confirm certain business information at the time checks are completed.

Verification may be reviewed, updated, suspended or withdrawn at any time if new information becomes available or where a business fails to maintain required documentation or no longer meets our verification requirements.

Verification does not constitute:

  • Certification

  • Accreditation

  • Approval

  • Recommendation

  • Endorsement

  • A guarantee of workmanship

  • A guarantee of competence

  • A guarantee of reliability

  • A guarantee of financial stability

  • A guarantee of pricing

  • A guarantee of availability

  • A guarantee of customer service

  • A guarantee of future conduct

  • A guarantee of ongoing legal or regulatory compliance

Customers should always carry out their own enquiries and satisfy themselves before appointing any business.

Insurance & Documentation

Where applicable, businesses may be required to provide evidence of public liability insurance or other relevant documentation.

Although Rossendale Trades Hub may verify certain information where reasonably possible, we cannot guarantee that any insurance policy, qualification, registration or other documentation remains valid, accurate or in force after verification has taken place.

Customers are encouraged to request confirmation of insurance, qualifications and any relevant registrations directly from the business before work begins.

No Guarantee

Rossendale Trades Hub does not carry out, supervise, inspect, manage or control work undertaken by businesses listed on the platform.

We do not guarantee:

  • The quality or standard of work

  • Completion of work

  • Timescales

  • Pricing

  • Availability

  • Customer satisfaction

  • Suitability for a particular project

Any reviews, ratings or feedback published on the website represent the opinions of individual users and do not constitute recommendations or guarantees by Rossendale Trades Hub.

Customer Responsibility

Customers remain responsible for carrying out their own due diligence before entering into any agreement with a business.

This may include checking:

  • Qualifications

  • Trade registrations

  • Insurance

  • References

  • Previous work

  • Reviews

  • Suitability for the intended project

Customers should obtain their own quotations and satisfy themselves that a business is suitable before instructing them.

Complaints

Rossendale Trades Hub welcomes genuine feedback regarding businesses listed on the platform.

Where concerns are raised, we may:

  • Request additional information

  • Contact the business concerned

  • Review the business's verification status

  • Request updated documentation

  • Suspend or remove a listing where appropriate

Rossendale Trades Hub is not responsible for investigating or resolving contractual disputes between customers and businesses.

Limitation of Liability

To the fullest extent permitted by law, Rossendale Trades Hub Ltd accepts no responsibility or liability for:

  • Work carried out by any listed business

  • Loss or damage arising from any work undertaken

  • Financial loss

  • Property damage

  • Personal injury (except where liability cannot legally be excluded)

  • Delays

  • Failure to complete work

  • Misrepresentation by businesses

  • Disputes between customers and businesses

  • Loss of profits, revenue, business or opportunity

Any claim relating to services provided by a listed business must be made directly against that business.

Nothing in this Disclaimer excludes or limits liability where it cannot legally be excluded under applicable law.

Website Content

Whilst we make reasonable efforts to keep the information on this website accurate and up to date, we do not guarantee that all information is complete, accurate or current.

Business information is provided by the businesses themselves unless otherwise stated.

Rossendale Trades Hub reserves the right to amend, suspend, update or remove listings, services or website content at any time without notice.

External Links

This website may contain links to third-party websites or services.

Rossendale Trades Hub has no control over the content, security, availability or privacy practices of external websites and accepts no responsibility for them.

Accessing third-party websites is entirely at your own risk.

Intellectual Property

Unless otherwise stated, all website content, text, graphics, branding, logos, website design and original materials are the property of Rossendale Trades Hub Ltd and may not be copied, reproduced, distributed, published or used without prior written permission.

Businesses retain ownership of their own logos, photographs and other content supplied by them for publication on the platform.

Changes to this Disclaimer

Rossendale Trades Hub may amend this Disclaimer from time to time.

The most recent version will always be published on this page together with the latest revision date.

Continued use of the website after any changes have been published constitutes acceptance of the updated Disclaimer.

Contact

If you have any questions regarding this Disclaimer, please contact:

Rossendale Trades Hub Ltd
66 Paul Street
London
EC2A 4NA
United Kingdom

Email: info@rossendaletradeshub.com