Cancellation policy

Membership & Payments

Rossendale Trades Hub offers subscription-based listings for tradespeople. By purchasing a membership, you agree to the applicable fees and billing terms.

Membership fees are billed on a recurring monthly basis unless otherwise stated.


Cancellation

You may cancel your membership at any time.

  • Cancellations must be made before your next billing date to avoid further charges.
  • Once cancelled, your membership will remain active until the end of the current billing period.
  • No further payments will be taken after cancellation.

Refunds

All payments are non-refundable.

This includes:

  • Partial months
  • Unused time
  • Lack of enquiries or work generated

By purchasing a membership, you acknowledge that Rossendale Trades Hub does not guarantee leads, enquiries, or work.


Failed Payments

If a payment fails:

  • Your listing may be suspended or removed
  • Access to services may be restricted until payment is received

Changes to Pricing

Rossendale Trades Hub reserves the right to change pricing at any time. Any changes will be communicated in advance and will apply to future billing cycles.


Service Nature

Rossendale Trades Hub provides advertising and listing services only.

We do not guarantee:

  • Customer enquiries
  • Job opportunities
  • Business results

All tradespeople operate independently and are responsible for their own services, agreements, and work carried out.


Termination

We reserve the right to suspend or remove listings at our discretion if:

  • Information provided is misleading or inaccurate
  • There is misuse of the platform
  • Terms are breached